8 sections • 18 lessons
Introduces the basic concepts and importance of Root Cause Analysis (RCA).
Learn how to identify and differentiate symptoms from root causes.
Dive deep into the 5 Whys methodology for tracing problems back to their roots.
Practice creating fishbone diagrams to visually map out complex cause and effect relationships.
Master the Pareto Principle and how it applies to prioritizing root causes.
+ 3 more sections