beginner
published
alpha Wave
Conflict Resolution Skills: Turn Arguments Into Understanding
Sections
8
Lessons
23
Difficulty
beginner
Course Content
8 sections • 23 lessons
1
Introduction to Conflict Resolution
Learn the basic concepts of conflict resolution, including definitions, importance, and fundamental principles.
2
The Psychology Behind Conflict
Delve into psychological aspects that trigger conflicts and understand personal and external factors.
3
Principled Negotiation
Master the art of negotiation based on interests rather than positions and focus on mutual gains.
4
Communication in Conflict
Develop non-violent communication methods to handle dialogues during conflicts.
5
De-escalation Techniques
Learn specific methods to de-escalate tense situations effectively.
+ 3 more sections